Covid-19 Destination Update

Our local Guest Services Agents are here to help answer any questions you may have 7 days a week during normal working hours. Please call at 866.935.4021, chat, or email us at info@tybeevacationrentals.com for assistance. We will continue to make updates to our website to address our guest's questions, and you can also visit our frequently asked questions

BEACHES: Tybee Island beaches are open without restrictions.

ATTRACTIONS: Museums and attractions are open; however, they may have adjusted operational hours and capacity limits. We recommend confirming these details directly with the operator.

BUSINESSES/RESTAURANTS: Businesses and restaurants are open on Tybee and in Savannah. Because restaurants are adapting to new policies and restrictions, the wait time can be longer than usual for both dine-in and carry out service. Guests should plan accordingly or plan to prepare meals in the comfort of your vacation home.

MASK MANDATE: (Effective August 1): Chatham County issued a County-wide order (for both Savannah and Tybee Island) that all persons wear a mask or face-covering in public spaces to include commercial establishments, public places, government buildings, and any time people gather in groups of 10 or more. Masks or face coverings are required to properly cover the nose and mouth.

Physical/social distance of six feet between persons is required to the extent that it is possible. Additionally, everyone is to wash their hands with soap and water or use an alcohol-based hand sanitizer regularly.

Chatham County has mandated the wearing of face-covering in public spaces.

Chatham County includes Tybee Island and Savannah. Any person unable to wear a mask for whatever reason is exempt. Face coverings are not required when alone or with other household members; when eating, drinking, or smoking; actively exercising outdoors; or for children 5 years or younger.  


House Cleaning and Linen Standards

Cleanliness has always been a top priority. The TVR housekeeping staff is trained to use the best hygiene practices focusing on sanitization and disinfection. We clean "high touch" items, hard surfaces, floors, countertops, railings, sink faucets, appliances, doorknobs, light switches, and other surfaces.

Our housekeeping team and linen facility utilize high-quality products, including chemicals and disinfectants, that are effective against bacteria and viruses, per EPA guidelines. Linens and towels are laundered offsite at our professional laundry, which utilizes advanced Ozone Laundry Disinfection Systems. Our team is committed to following the best practices and proven cleaning protocols at all times for the safety of our guests and our employees. Click here for more information on TVR's housekeeping and linen standards.

What You Can Do to Stay Healthy During Your Visit

Your property will be clean and sanitized before your arrival. However, you may choose to take further precautions. While Tybee Vacation Rentals has high standards of cleaning, some guests may choose to perform additional cleaning upon arrival. Please be prepared to bring your own cleaning supplies and disinfectant products. The CDC recommends all households consider cleaning and disinfecting "high-touch" surfaces daily in shared household areas (e.g., tables, hard-backed chairs, doorknobs, light switches, remotes, handles, desks, toilets, sinks). As has been recommended by many authorities, wash your hands often, avoid touching your eyes, nose, and mouth.

Property Maintenance While Guest In-House

Due to COVID-19 our ability to repair and replace items such as but not limited to heating and air conditioning units, appliances, fans, and furnishing may be impacted due to high demand and supply chain constraints. Every effort will be made to find a solution where possible.

Booking and Cancellation Policies - Your Travel Flexibility

Standard Cancellation Policy: Free cancellation for 72 hours after booking as long as your trip is more than 15 days away. After that time any payments made will be considered non-refundable unless the property is re-rented and the full rental amount for your dates of stay is maintained. All cancellations should be requested in writing for your protection and no future payments will be due after a written cancellation request is received. Any excess, beyond the full rental amount (Rent, Taxes, Housekeeping Fee, and Guest Services Fee), is refundable minus a $175.00 Cancellation Fee plus applicable taxes. We recommend all guests purchase trip insurance to protect their vacation investment. Please note that trip cancellation insurance premiums paid (if applicable) are non-refundable.

Cancellations with a Generali/CSA Trip Insurance Policy: Guests who purchased travel insurance through TVR and cancel or receive credit may request a voucher for their trip insurance policy to be used on a future stay. Currently valid on reservations with departures through December 31, 2020. For additional details and to apply for your voucher, click here.

Special Policy for Previous Cancellations with Credit Terms: Credit may be applied to a reservation with an arrival date up to one (1) year after the original reservation. All credits should be applied to a reschedule reservation no later than December 31, 2020; after this time, the credit amount is forfeited. All rescheduled reservations are considered non-refundable, no matter the cause, even if the dates are re-rented. Credits are not transferable. After dates are rescheduled, no further date changes may be made. Rescheduled bookings should be in the same property as originally reserved in order for credit to be applied.

Discounted Extended Stays and Competitive Nightly Rates

We're discounting stays of 14 days or more for guests who can easily work remotely or are in need of privacy and distance, or maybe just a change in scenery. All of our homes are equipped with WiFi, full kitchens, and most with on-site laundry facilities. We welcome you to live like a local in one of our digitally friendly, professionally cleaned homes or condos in a beautiful location, offering all of the comforts of home. We've also implemented competitive nightly rates for guests looking for shorter stays. Contact one of our local Vacation Planners to help you find the perfect property to meet your needs and budget.

Pools and Hot Tubs

Homes with private pools and hot tubs are on a routine pool cleaning schedule. A skimmer is provided to help in between services or if we have any weather that may result in excessive debris. For safety reasons, pool services not available while guests are present at the pool. Guests are asked to leave the pool area so the tech can perform the service safely.

Condo associations will continue monitoring pool activities along with implementing occupancy limits, restrictions, and daily cleaning/sanitizing processes. Please email us at info@tybeevacationrentals.com for questions regarding specific complex pools.


Stay Calm and Be Prepared

City of Tybee Island
Official Facebook Page

City of Savannah
Official Facebook Page

State of Georgia
Department of Public Health Updates

Chatham County
Coastal Health District Updates 

Centers for Disease Control and Prevention
CDC Website Updates

Federal Emergency Management Agency
FEMA Updates

SPECIALS

SPECIALS

SPECIALS

Booking Direct saves you money! Learn about our current discounts and offers

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THINGS TO DO

THINGS TO DO

THINGS TO DO

Discover fun and unique activities during your Tybee Island or Savannah, GA stay

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WHERE TO EAT

WHERE TO EAT

WHERE TO EAT

Take your taste buds on a tour! Explore Tybee Island & Savannah’s food scene

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LOCAL EVENTS

LOCAL EVENTS

LOCAL EVENTS

From concerts to parades, visit our Tybee Island & Savannah Event Calendar

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WEDDINGS & GROUP TRAVEL

WEDDINGS & GROUP TRAVEL

WEDDINGS & GROUP TRAVEL

Plan your dream group trip with us! Learn about our large group accommodations

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